Job Description

As Slip Robotics’ first dedicated IT hire, you will be responsible for establishing and scaling our IT operations. Initially, you will operate as an individual contributor, providing hands-on support while strategically developing our IT infrastructure and processes to support rapid growth. This role requires technical competence, initiative, excellent organizational skills, and comfort operating in a startup environment.

Key Responsibilities

Equipment & Hardware Management:

• Procure, configure, and maintain IT equipment (laptops, monitors, peripherals).
• Oversee equipment lifecycle management including onboarding, tracking, wiping, and reissuing devices.
• Manage inventory of spare hardware (keyboards, mice, monitors).

Technical Support & Troubleshooting:

• Provide timely IT support for Windows, GSuite, Power BI, hardware, and software-related issues.
• Support production stations and engineering teams with specialized hardware/software needs.

Network & Infrastructure:

• Maintain and optimize Wi-Fi and on-premise network performance (Ubiquiti Unifi).
• Configure and manage ISP coordination, VLANs, firewall rules, VPNs, and network security.
• Ensure reliable AV connectivity in conference rooms and production areas.

Access & Credential Management:

• Manage user access to critical software and systems (GitHub, Jira, AWS, etc.).
• Oversee access control matrix, enforcing security and compliance standards.
• Conduct quarterly access reviews, ensuring audit readiness.

Compliance & Security:

• Maintain IT compliance standards (device encryption, software licenses, documentation for auditors).
• Implement password management and Mobile Device Management (MDM) solutions.
• Support vendor security evaluations and compliance audits.

Strategic Development:

• Develop streamlined processes for device provisioning, onboarding, and offboarding.
• Create and implement IT-related training for staff.
• Potential transition from GSuite to Microsoft 365.

Requirements

• Bachelor’s degree in Information Technology, Computer Science, or a related field, or equivalent experience.
• 5+ years of progressive IT experience, ideally including roles in startups or growth-oriented environments.
• Strong knowledge of network administration, including VPN, firewall, and VLAN management (experience with Ubiquiti Unifi preferred).
• Hands-on experience managing Windows environments, GSuite administration, hardware lifecycle management, and troubleshooting.
• Experience with credential management, compliance practices, and access control processes.
• Strong problem-solving, communication, and organizational skills.
• Comfortable balancing tactical execution with strategic thinking.

Ideal Candidate Profile

• Highly adaptable and proactive, comfortable working autonomously.
• Thrives in startup environments; capable of rapidly building infrastructure from scratch.
• Excellent interpersonal skills, comfortable interacting with all organizational levels.
• Results-driven, resourceful, and committed to continuous improvement.

Benefits

• Be a part of a passionate and innovative team
• Work on groundbreaking technology in robotics and automation
• Opportunity to shape the future of logistics and freight industries
• Competitive compensation and equity options
• Comprehensive benefits package
• Unlimited PTO

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